Refund policy
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer easy returns and exchanges.
• Return Window: Returns are accepted within 30 days from the date of delivery.
• Condition of Items: Products must be unopened and in new, unused condition to qualify for a return or exchange.
• Return Process: To initiate a return, please contact our customer service team at mailto: revivalroots2@gmail.com, and we will guide you through the process.
• Non-Returnable Items: Certain items, like opened products, personal care items, cannot be returned.
• Refunds: Once your return is processed, we’ll issue a refund to the original payment method. Please note that shipping fees are non-refundable.